How To Find The Right Tenant

We are a Wellington-based residential property management company managing around 500 rental properties across the Wellington region.

We specialise exclusively in residential property management — not sales — so our systems, team and attention are focused on looking after rental properties, owners and tenants.

Our approach is built around fair market rents, clear communication and treating tenants with the same respect as homeowners, helping support longer tenancies and better outcomes for everyone.

We provide full-service residential property management, including tenant sourcing, tenancy agreements, rent collection, routine inspections, maintenance coordination, rent reviews and tenancy renewals.

We also offer a Tenant Finder-only service for owners who want to manage the property themselves but would like us to find and vet the tenant.

We charge an all-inclusive management fee, typically calculated as a percentage of the weekly rent.

Standard services such as inspections, maintenance coordination, rent reviews, tenancy renewals and administration are included rather than being added as separate surprise charges.

For a personalised quote for your property, request a free rental appraisal .

We screen prospective tenants through background checks, credit checks and reference checks, combined with a face-to-face meeting with one of our qualified property managers.

The aim is not simply to fill the property quickly, but to match the right tenant with the right property and reduce the risk of avoidable tenancy problems.

We look at comparable rental properties, location, property size, condition, amenities, current Wellington market conditions and local tenant demand.

Our aim is to balance your rental return with keeping the property competitive. Sometimes achieving a slightly higher weekly rent is less valuable than securing the right tenant sooner and avoiding a longer vacancy.

We conduct regular inspections to monitor the condition of the property, identify maintenance issues early and make sure tenancy obligations are being met.

Under New Zealand law, a rental property cannot be inspected more frequently than once every four weeks, and tenants must receive at least 48 hours' written notice before an inspection.

Our reporting gives you visibility over what is happening with your property without requiring you to manage the day-to-day details yourself.

Property management reporting can include rent collected and any arrears, maintenance completed or scheduled, inspection results and photos, tenancy updates such as renewals or upcoming vacancies, and financial information relating to the property.

The Healthy Homes Standards cover heating, insulation, ventilation, moisture and drainage, and draught stopping in New Zealand rental properties.

We can help you understand the requirements affecting your property, coordinate Healthy Homes assessments where required, and assist with keeping the property compliant.

For most Wellington rental properties at present, the general Tiaki Wai water-services bill cannot simply be passed on to the tenant.

Tenants can generally be responsible for water charges where:

• the property has a separate water meter;
• the supplier calculates the charge according to actual metered consumption; and
• the cost can be exclusively attributed to that tenant's use.

Fixed and property-based water charges remain the landlord's responsibility.

Switching to us is straightforward because we manage the transition on your behalf.

We liaise with your current property manager, coordinate the handover of documentation and keys, introduce ourselves to your tenants and help make the transition as smooth as possible.

Simply submit a Make the Switch enquiry and we'll take you through the next steps.

Your current management agreement will determine the notice period that applies.